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Delete your SwfTap account

This applies to accounts used on swftap.com and in the SwfTap Android app. You don't need the app to do it.

Delete it yourself

  1. Sign in at swftap.com.
  2. Open Settings and scroll to Privacy & data. You can download a copy of your data there first.
  3. Under Delete account, type DELETE and choose Delete my account.

If your personal workspace is on a paid plan, switch it to Starter under Billing first. If you are the only admin of a team workspace, make someone else an admin first.

From the Android app

In the SwfTap app, open Settings and choose Delete account, then type DELETE to confirm. It deletes the same account in the same way. Or choose Edit profiles on the web, which signs you in at swftap.com, then open Settings and go to Privacy & data as in the steps above.

Can't sign in?

Email hello@swftap.com from the address on the account, or use the privacy request form. We confirm it's your account, then delete it.

Delete some data and keep your account

You don't have to close your account to remove something. Each of these is deleted on its own, and the deletion reaches your other devices the next time they sync:

  • • In the Android app: Briefcase items (scans, photos, documents and links), contacts, notes and tags. Open the item and choose Delete.
  • • On swftap.com: profiles, QR codes and short links, Secure Share documents and leads, from their own pages.
  • • Anything else: use the privacy request form and tell us what to delete.

What happens to your data

  • Deleted straight away: your account and your personal profiles, links, QR codes, documents, notes, places, reminders, contacts and the analytics that belong to them. To remove the copy on your phone, uninstall the app.
  • Team workspaces: links, documents and Secure Shares you made in a team workspace stay with that workspace and pass to its admin. Profiles the workspace assigned to you are deleted (apart from the workspace's default profile), and your membership ends.
  • Backups and logs: remaining copies are gone within 30 days.
  • Kept: billing and order records, without your account attached, for 7 years as Australian tax law requires.

Deleting an account can't be undone. More detail is in the Privacy Policy.